Privacy Policy

Effective Date: 08-15-2025

Last Updated: 08-15-2025

SkyDog Family Bonsai (“Company,” “we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, skydogfamilybonsai.com (“Site”), or purchase our products and services. By using our Site, you agree to the practices described below.

1. Information We Collect
a. Information You Provide:
- Name, email address, phone number, and mailing address
- Payment information for purchases
- Any messages or inquiries you send to us

b. Information Automatically Collected:
- IP address and browser type
- Pages you visit on our Site
- Date and time of access
- Cookies and similar tracking technologies

2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Respond to your questions or requests
- Improve our Site and services
- Send updates, promotions, or newsletters (you can opt out anytime)
- Detect and prevent fraud or misuse

3. Sharing Your Information
We do not sell or rent your personal information. We may share information only in these cases:
- With service providers who help operate our Site and fulfill orders (e.g., payment processors, shipping companies)
- When required by law or legal process
- To protect our rights, safety, or property

4. Cookies & Tracking
Our Site may use cookies to improve your browsing experience. You can set your browser to block cookies, but some features of the Site may not work properly.

5. Data Security
We use reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections to your information
- Request deletion of your personal data
- Opt out of marketing communications

To exercise these rights, contact us using the details below.

7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]